If you would like to know more about other ways we can help please visit www.britishgas.co.uk/waysWeCanHelp/GetStarted/
If you have already applied and were successful in your application, all payments will be made before 31st March 2019.
If you have a credit meter, the discount will be credited to your energy account and will appear on your bill or statement.
If you are a Pay As You Go Energy customer and have a smart meter, we’ll try to send the credit directly to your meter. If we can’t send the credit directly to your meter or you don’t have a smart meter, you’ll receive a letter with instructions on how to redeem the credit.
For further information on the Warm Home Discount scheme, please visit www.gov.uk/the-warm-home-discount-scheme