Warm Home Discount

The government and energy suppliers are running a scheme to help those at risk from fuel poverty in England, Scotland and Wales get a rebate from their electricity bill. If you are eligible, the Warm Home Discount will offer you a benefit of £140 (inclusive of VAT) against your electricity bill in 2019/20.

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Account

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Your ELECTRICITY must be supplied by British Gas for you to be eligible for the scheme

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Criteria: Primary

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Gross Household Income (before tax and deductions) for all household members INCLUDES:

  • DWP benefits (unless shown in exclusions below)
  • Wages / Self-employed Income
  • Working Tax Credit
  • State Pension / Private Pension
  • Dividends / Annuities
  • Rental Income
  • War Disablement Pension
  • Disablement Pension Allowance
  • Students:  Maintenance loans
  • Any other income that is not listed in exclusions below

Gross Household Income (before tax and deductions) for all household members EXCLUDES:

  • Council Tax Benefit / Council Tax Support
  • Housing Benefit / Housing Element for Universal Credit
  • Attendance Allowance (AA)
  • Disability Living Allowance (DLA) or Personal Independence Payment (PIP)
  • Child Tax Credit / Child Element for Universal Credit
  • Child Benefit
  • Child Maintenance
  • Students:  Tuition fee loans


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Criteria: Secondary

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Consent

I understand British Gas might need to check that I am eligible for the Warm Home Discount Scheme by asking the Department for Work and Pensions to confirm whether I am in receipt of a qualifying benefit.

If the Department for Work and Pensions cannot confirm that I receive the qualifying benefits to be eligible to receive the discount I may need to send British Gas copies of my benefit letters. British Gas use a third party, Charis Grants, to support them in carrying out these eligibility checks

If I change electricity supplier before my discount is paid I will no longer be eligible.

Payments will be made between January and March 2020

You must consent to the above to be eligible

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Your Warm Home Discount application has been successful

What happens next?

Before you receive a payment, we may need to contact you by letter or email, to double check your income and any benefits you get. If you have provided an email address please double check your spam folders, we wouldn’t want you to miss out.

All payments will be made between 1st January and 31st March 2020. If you have a credit meter the payment will show on your statement. If you have a prepayment meter, we’ll send you a letter to take to the Post Office to top up your meter.

Any questions?

Find out more about the Warm Home Discount scheme online at direct.gov.uk/warmhome

Please don’t forget, if you change Electricity supplier before next winter you’ll need to speak to them about getting the Warm Home Discount, even if you asked for the payment on your gas account.

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You don’t qualify for the Warm Home Discount

We’ve checked the information you gave us and you didn’t meet the criteria to qualify for the discount.

If you think we’ve got it wrong

You can also check the rules for getting the Warm Home Discount at direct.gov.uk/warmhome

There are lots of ways we can help you, go to www.britishgas.co.uk/waysWeCanHelp/GetStarted