Account
Electricity Account Number
Your electricity account number can be found on your electricity bill, it is 12 digits long and starts with 85 e.g. 851111111111
Your electricity account number is too short
Your electricity account number is too long
Your electricity account number is required
Please enter a valid electricity account number
Gas Account Number
Your gas account number can be found on your gas bill, it is 12 digits long and starts with 85 e.g. 851111111111
Your gas account number is too short
Your gas account number is too long
Your gas account number is required
Please enter a valid gas account number
Name
Title
Select Title
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First Name
Your first name is too short
Your first name is too long
Your first name is required
Symbols and numbers are not allowed
Last Name
Your last name is too short
Your last name is too long
Your last name is required
Symbols and numbers are not allowed
Your ELECTRICITY must be supplied by British Gas for you to be eligible for the scheme
Address
Postcode
Your postcode is required
A valid postcode is required
Line 1
The first line of your address is too short
The first line of your address is too long
The first line of your address is required
The first line of your address can't contain symbols
Line 2
The second line of your address is too short
The second line of your address is too long
The second line of your address is required
The second line of your address can't contain symbols
Town/City
The town or city is too short
The town or city is too long
Town or city is required
A valid town or city is required
County
The county is too short
The county is too long
A valid county is required
Contact
Phone Number*
If you leave your mobile number, we can send you regular updates by text
A valid UK phone number is required
A phone number is required
Email Address
We will contact you by email if we require further
information
Your email is too long
Your email address is required
A valid email address is required
Confirm Email
Confirm your email address
A valid email address is required
The email addresses do not match
Criteria: Primary
Click to View Gross Annual Household Income Guidance
Gross Household Income (before tax and deductions) for all household members
INCLUDES:
DWP benefits (unless shown in exclusions below)
Wages / Self-employed Income
Working Tax Credit
State Pension / Private Pension
Dividends / Annuities
Rental Income
War Disablement Pension
Disablement Pension Allowance
Students: Maintenance loans
Any other income that is not listed in exclusions below
Gross Household Income (before tax and deductions) for all household members
EXCLUDES:
Council Tax Benefit / Council Tax Support
Housing Benefit / Housing Element for Universal Credit
Attendance Allowance (AA)
Disability Living Allowance (DLA) or Personal Independence Payment (PIP)
Child Tax Credit / Child Element for Universal Credit
Child Benefit
Child Maintenance
Students: Tuition fee loans
Consent
I understand British Gas might need to check that I am eligible for the Warm Home
Discount Scheme by asking the Department for Work and Pensions to confirm whether
I am in receipt of a qualifying benefit.
If the Department for Work and Pensions cannot confirm that I receive the qualifying
benefits to be eligible to receive the discount I may need to send British Gas
copies of my benefit letters. British Gas use a third party, Charis Grants, to
support them in carrying out these eligibility checks
If I change electricity supplier before my discount is paid I will no longer be
eligible.
Payments will be made between January and March 2021
Warm Home Discount
Success! You'll get it.
When will I get it?
We’re working hard to credit all Warm Home Discounts between January and March 2021
If you’ve got a prepay meter, we’ll send you a voucher to take to the Post Office.
And for everyone else, you’ll see a Warm Home Discount credit on your bill or statement.
Do I need to send any documents?
For security, our system randomly picks some customers to provide evidence of their
benefits and income. Don’t worry if that includes you.
You’ll get an email or letter with full details of what we need and how to provide it. Just be
sure to keep an eye on your inbox and spam folder if you’ve given us an email address.
Can I change which fuel gets the discount?
Yes. But please wait until after you’ve received the credit, then let us know if you want to transfer it to your other fuel.
You can do that by starting a Live Chat from our website.
What if I change supplier?
The Warm Home Discount Scheme is run by your electricity supplier (even if you ask for the
credit on your gas account). So if you change electricity supplier before you get the credit
from us, you'll need to reapply to your new provider.
PLEASE SAVE THIS PAGE FOR YOUR RECORDS
Your reference number is {{Application.Electricity_Account_Number}}
Something went wrong submitting your application - Please try again later
Warm Home Discount
Sorry, you don’t qualify right now
Unfortunately there’s nothing we can do to alter the decision because we have to apply the
strict rules set by the Government. So although our agents are happy to help you with
anything else, please don’t contact them about this – there’s nothing they can do.
What if my income or benefits change?
You can always reapply at britishgaswarmhomediscount.com to see if you qualify based on
your new circumstances.
If you’re struggling, we’re here for you
Remember, there are lots of ways we can help you with your fuel bills.
